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Pursuant to Article 14 of the Law of Georgia on Broadcasting and the Code of Conduct of Broadcasters adopted by the Georgian National Communication Commission (GNCC) in 2009, broadcasters are obliged to establish an efficient complains mechanism for considering customers’ complaints.

If  a broadcaster breaches the Code of Conduct, apply to us through filling out a provided questionnaire and the Media Development Foundation, MDF will present your complaint in a broadcaster's self-regulation body.


Posted on: 17 Feb 2015

Imedi TV self-regulatory body partially satisfied complaint of NGOs

On February 14, Appeal Commission of ImediTV self-regulatory body has partially satisfied the complaint regarding a report "Children Sent to Madrasa" aired in the program "From a Different Perspective". Complainant organizations - Relations of Georgian Muslims, Media Development Foundation (MDF) and Tolerance and Diversity Institute (TDI) point out that five Articles(14.9, 18.2, 33.1 - 2, 44.1, 47.11) of the Code of Conduct for Broadcasters were breached.

On February 14, Appeal Commission of ImediTV self-regulatory body annulled the decision made by Complaint Review Commission on January 8, 2015, according to which the NGOs were rejected from considering their compliant due to violation of complaint filing terms. The Appeal Commission stated that the complaint was filed within the terms established by the legislation (10 days), and therefore annulled the decision.

Although the Commission did not consider the authors of appeal as the interested parties, and did not hold consideration into the case, in the resolution part, Commission ordered the TV company administration to ensure providing the editorial team with the disputable case materials and elaborate recommendations in order to prevent further violations. In the motivation part, Commission called on the editorial team of the program to consider the disputable report in detail, in accordance with observing the rights of children, principles of accuracy, diversity, equality and tolerance and basic guidelines for avoiding any forms of discrimination in the future.