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Pursuant to Article 14 of the Law of Georgia on Broadcasting and the Code of Conduct of Broadcasters adopted by the Georgian National Communication Commission (GNCC) in 2009, broadcasters are obliged to establish an efficient complains mechanism for considering customers’ complaints.

If  a broadcaster breaches the Code of Conduct, apply to us through filling out a provided questionnaire and the Media Development Foundation, MDF will present your complaint in a broadcaster's self-regulation body.


Posted on: 02 Sep 2016

Self-Regulatory Appeals Body of the Palitra TV upheld the complaint filed by NGOs

Self-Regulatory Appeals Body of the Palitra TV Company upheld the complaint filed by Media Development Foundation (MDF), Union Safari, Identoba, Tolerance and Diversity Institute (TDI) and Georgian Democracy Initiative (GDI). 

Appeal Commissionestablishedthat by airing a program "With Palavandishvili – Me and Society School Subject” on February 28, the TV channel violated the first paragraph of Article 32 (impartiality) of the Code of Conduct of Broadcasters, as well as articles 17 (1,2) and 33, because there was no broad spectrum of participants in the program and hate speech and discrimination was manifested. 

NGOsappliedto the Appeals Body of Palitra News, 4 months ago, on April 7, 2016. Company discussed the complaint with violations of terms and procedures. Applicant non-governmental organizations received undatedletterfrom Appeals Commission on September 1.


Base on MDF's complaint, National Communications Commission started discussing the case on procedural violations on September 1.The discussion into the case will be resumed on September 8. MDF requests response on violation of Article 10 (paragraph 6) of the Code of Conduct for Broadcasters, which states that "the appeal body shall arrive at a decision within 30 days. Where it needs more than 30 days to take a decision, the appeal body shall justify the extension of the appeal handling term and notify all the concerned parties about such an extension".